Delete Your Vexam Account

From inside the app

Open Vexam, go to Settings, then Account, and choose Delete account. You will be asked to confirm. This is immediate and cannot be undone.

By email

If you cannot open the app, email hello@vexamprep.com from the address you signed in with, asking us to delete your account. We will confirm and act within 30 days.

What gets deleted

• Your account and sign-in details
• Your study history, answers, mock exam results and progress
• Any notes and marked questions

What we keep, and why

Records of purchases, where we are required to keep them for tax and accounting. These are held by Apple and Google, not by us.

Your subscription is separate

Deleting your account does not cancel your subscription, because your subscription belongs to your app store account rather than to us. Cancel it in Settings, then Subscriptions on iPhone, or Payments and subscriptions in the Play Store on Android. If you do not, you will keep being billed.

If you never signed in

There is no account to delete. All of your data lives on your device, and uninstalling the app removes it.